Authorized individuals can search for specific user accounts using the filters available on the Edit Users page.
REQUIRED ROLE: District User Admin or Campus User Admin
SITE ACCESS: System Management > Account Administration > Edit Users
When accessing the Account Administration section, you will automatically land on the Edit Users page.
Here, search filters are provided, along with a list of users who are associated with your district and any of its campuses.
To find a specific user account, enter the Name or Email Address for that individual into the Keyword Search field. Click the magnifying glass icon to perform the search.
You can filter your search or view users associated with a particular campus by using the Select a Building drop-down.
NOTE: You are not required to filter by campus. You can simply enter the desired user's name or email address and perform the search. Alternatively, you can view all users within a campus by leaving the keyword field blank and just selecting the desired campus before executing the search.
Below the campus/building drop-down menus, there are two additional search filters: Only Show [Organization Name] Accounts and Hide Disabled Users.
- Only Show [Organization Name] Accounts allows you to see the users at that particular Organization (district or campus level).
- For example, selecting this filter will yield the users whose organization is identified as "NFL ISD." A teacher who is associated with the High School campus will not appear in these results. However, if this filter is not selected, the results will include users across the entire district and all of its campuses.
- Hide Disabled Users allows you to filter your results to hide user accounts that have previously been disabled. Unchecking this box and performing a search will show both enabled and disabled users in the results.
NOTE: If you use a last name or email address, all results will be included in your search results, including both enabled and disabled accounts matching the search criteria.
Once you have selected the filters you would like to use, click the Search button.
The results list will return records based on the selected search filters.
If you are looking to update or alter a user's account, please see the Edit a User Account support guide.