Reset a User's Password

Authorized individuals can reset a district user's password through the Options feature on the Edit Users page.

REQUIRED ROLE: District User Admin or Campus User Admin

SITE ACCESS: System Management > Account Administration > Edit Users


When accessing the Account Administration section, you will automatically land on the Edit Users page.



On the Edit Users page, locate the desired user account, click Options, and select Reset Password.



A pop-up window will confirm that you want to reset the password for that user. Click OK to reset the password, or click Cancel if you do not want to reset the password.


 Once you click OK, the user’s password will be reset to “tcmpc”. The user will also receive an email notification that the password on his/her account has been reset.

Note:  When the user logs in, it is recommended that s/he immediately updates his/her password by going to Tools > My Profile.


You will receive notification that the password has been reset, and that an email was sent to the user.  Click OK to close this window.


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